Frequently Asked Questions

How do I know if my dog is a good fit for Nurturing Paws Haven?

Most dogs are a good fit. We’re able to accommodate a wide range of personalities, needs, and routines. If you have any specific concerns, we encourage you to reach out — we’re more than happy to talk through your dog’s needs and determine the best approach together.

What information do you need from me before approving a booking request?

Simply complete the booking request form as thoroughly and honestly as possible. The information you provide helps us understand your dog’s needs and ensures we can offer appropriate care before approving a stay.

Can my dog stay if they are anxious, shy, or reactive?

Yes. Many dogs who stay with us fall into these categories. As long as a dog’s stress or behavior is not negatively impacting their health or safety, we’re happy to work with you to support them.

We’re also open to discussing options like a short trial day or overnight stay to help build confidence and ensure a good fit.

What happens if my dog becomes stressed or struggles during their stay?

If a dog is showing signs of stress that staff are unable to resolve through routine adjustments or calming measures, the owner will be contacted promptly to discuss the best next steps. Communication and the dog’s wellbeing always come first.

Can I tour the facility before booking?

Yes. While we are a small kennel, you’re welcome to view the space ahead of time by appointment. This allows us to maintain routine for the dogs already in care while still giving you the opportunity to see where your dog would stay.

What should I bring for my dog’s stay?

Please bring your dog’s food, along with any comforting items such as bedding, blankets, or favorite toys.

You’re also welcome to bring medications, supplements, or other personal items that help your dog feel settled. Anything that supports familiarity and comfort is encouraged.

How far in advance should I submit a booking request?

As soon as possible. Submitting a request early gives you the best chance of securing your preferred dates, especially since we intentionally limit capacity.

What happens if my plans change or I need to adjust dates?

We understand that plans can change. Please reach out as soon as possible, and we’ll do our best to accommodate adjustments when scheduling allows.

Do you accept puppies or senior dogs?

Yes. We accept puppies and senior dogs as long as they are properly vaccinated and able to be cared for safely within our environment. Individual needs are always considered during the approval process.

What makes Nurturing Paws Haven different from traditional kennels?

Nurturing Paws Haven is intentionally small, request-based, and focused on individualized care. Rather than high-volume group environments, we prioritize predictable routines, calm handling, and thoughtful scheduling so dogs can feel secure and supported during their stay.

What happens if my dog needs veterinary care during their stay?

If your dog requires veterinary care, we will make reasonable efforts to contact you and your emergency contact right away. If immediate care is needed and we are unable to reach you, we are authorized to seek veterinary treatment in your dog’s best interest.

All veterinary costs and related expenses remain the responsibility of the owner. Our priority is always your dog’s health and wellbeing.

Do you accept last-minute or emergency booking requests?

We understand that unexpected situations can arise. While availability is limited, we encourage you to reach out if you need care on short notice.

Last-minute requests are reviewed on a case-by-case basis and depend on current capacity, scheduling, and your dog’s needs.